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Frequently Asked Questions

Q: What if brown, blue, or yellow stains appear after overheating?
A: Use Zepter Cleanser of a non-abrasive cleanser to wash the pot. Do not use water while doing so

Zepter Cooking SystemQ: What if steam escapes from under the lid?
A: Add two teaspoons of water to the pot and re-cover.

Q: What if food sticks to the bottom of the pan due to overheating?
A: If food sticks to the bottow of the cookware, there are two methods to remove it.
1. Fill the pot or pan with water and let it soak for a few minutes. Then wash with a non-abrasive cleanser.
2. Heat some water in the pan and the food should remove itself from the bottom. Then wash with a non-abrasive cleanser

Q: Can you use traditional methods of cooking with Zepter cookware?
A: Yes, but remember to always use low or medium heat.

Vase - Home Art by ZepterQ: What if lime stains and blue-white protein stains appear after food preparation?
A: These stains can be easily dissolved with a few drops of vinegar while washing.

Q: What if the food is not ready after the suggested preparation time?
A: Continue cooking at the same temperature. Do not turn up the heat under the pot, as this may cause overheating and may burn the food

DO's and DON'Ts

Do's:

  • Zepter CasseroleTurn down or turn off the heat setting if overheating occurs.
  • Begin cooking with a cold pot and frying with a heated pot.
  • Add water if the food does not naturally contain any water (rice, pasts, beans, etc.).
  • Allow the larger Zepter units more time to heat up.
  • Use the soft side of the sponge and a non-abrasive cleanser to clean and maintain the cookware.
  • Wash the cookware in the dishwasher. Remember to remove the Thermo-controller before placing the lid in the dishwasher.
  • Use potholders if the cookware has been in an oven.

Don'ts

  • Allow pots and pans to heat-up into the red zone of the Thermo-controller. This causes overheating and food will burn.
  • Place in oven over 400 degrees F.
  • Lift the lid while cooking. If you do, add two teaspoons of water to the pot and close the lid.
  • Use abrasive cleanser or cource cleaning pads such as steel wool on the cookware.

Progressive Lifestyle Solutions

E-Mail Zepter Representative

Important Announcements

To contact an Authorized Dealer in the United States, please visit Progressive Lifestyle Solutions

...for all of your Zepter Cookware, VacSy, and Bioptron inquiries.

Instructions for clients OUTSIDE of the United States: Please refer to the Official Zepter International Inc. website ZEPTER.COM for international offices, contacts.

Past Important Announcements:

Discontinued item: TF-220-Q
REPLACEMENT ITEM: TQ-230-L
(Set Quadra Large)

Last Updated: 08/09/08

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